We are here to assist with any questions regarding our collection of beverage storage, fermentation, and dispensing containers. Whether you need clarification on product specifications, guidance on choosing the right capacity, or updates on an order, our support team is ready to provide practical assistance. We aim to address all incoming email inquiries within 24 business hours.
To help us resolve your inquiry efficiently, please ensure you include your Order Number (e.g., #FFT1001) in the subject line or the body of your message when contacting us about an active purchase. This allows our team to retrieve your details quickly and provide a prompt solution.
Before returning any items, you must contact our support team at Info@frostandfoamtanks.com to obtain a Return Merchandise Authorization (RMA) number and obtain the correct return shipping address. If you return items without a prior RMA, it may prolong the processing of your request. Please be sure to coordinate with us beforehand so we can guide you smoothly through the process. For detailed terms regarding eligibility, return shipping responsibilities, and timelines, please review our Refund Policy.
If you prefer, you can submit your question directly through the contact form on our website. Please fill in your name, email address, order number (if applicable), and a concise message detailing your request. We will review it and get back to you during our standard operating hours.
Address:40 DEWEY ST YORK,PA ,17404,USA
Email: info@frostandfoamtanks.com
Phone: +1(717)854-3457